Privacy Policy

This is the online privacy policy (Policy) of FINMAAL DMCC (the Company). This policy applies only to activities in which the Company engages in on its website ( and does not apply to the Company's activities that are "offline" or unrelated to the website.

The Company collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the Company can include information such as the type of browser used, and the length of a user's the visit to the website. Users may also be asked to provide personally identifiable information on the website, which may include the User's name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to the Company, when a user registers for services, or make purchases via the website. In all such cases users have the option of providing the Company with personally identifiable information.

1. USE AND DISCLOSURE OF INFORMATION: Except as otherwise stated below, the Company does not sell, trade or rent users personally identifiable information collected on the site to others. All personally identifiable information is used for specific business purposes and to protect and administer user's accounts and transactions and to comply with the laws and regulations of the UAE. The information collected by the Company is used to provide users with information about the products and services that they may need, provide quotations for the products and services, process purchases of the products and services, keep users informed about the status of their purchase, notify users of products and services or special offers that may be of interest to them, to investigate and prevent crime, comply with anti-money laundering and counter-terrorism financing legislation and for statistical purposes for improving the website. By using this website, each user agrees that any and all personally identifiable information provided to the Company from time to time may be used for these purposes. The Company will treat all personally identifiable information as confidential but may share it with other members of its group and to its professional advisors. The Company will disclose user's address information to the providers of the products and services offered on the website to enable the quotation of prices and to complete the purchase of a product or service, improve the functionality of the website, perform statistical and data analyses for the providers and to enable the providers to deliver promotional emails in respect of their products and services to users. The Company may provide information to its advisors and service providers for the purposes of maintaining accounts and services for users, to collect any amounts owning to the Company, as required or permitted by law or public interest, to investigate and prevent crime. The Company will never request users to disclose credit card information, user ID, login and transaction passwords or similar information through email. Any email or written communication received by a user of this nature should not be answered and the user should advise the Company.

2. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

COOKIES. Cookies are small bits of data cached in a user’s browser. The Company utilizes cookies to determine whether or not a user have visited the home page in the past. However, no other user information is gathered.

The Company may use non-personal "aggregated data" to enhance the operation of the website, or analyse interest in the areas of the website. Additionally, if a user provides the Company with content for publishing or feedback, the Company may publish the user name or other identifying data with the user permission.

The Company may also disclose personally identifiable information in order to respond to any court order or in response to a law enforcement agency request or as otherwise required by law. A user's personally identifiable information may be provided to a party if the Company files for bankruptcy, or there is a transfer of the assets or ownership of the Company in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

3. SECURITY: The Company takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. The Company is committed to providing industry standard levels of privacy and security and maintains strict policies and security controls. However, the Company cannot guarantee the security of any information that is disclosed online.

4. OTHER WEBSITES: The Company is not responsible for the privacy policies of websites to which it links. If a user provides any information to such third parties different rules regarding the collection and use of their personal information may apply. The Company strongly suggest users review such third party’s privacy policies before providing any data to them. The Company is not responsible for the policies or practices of third parties. Please be aware that the website may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those sites linked to the Company's website is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. The Company cannot control this collection of information. Users should contact these entities directly if they have any questions about their use of the information that they collect.

MINORS: The Company does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the website or services, and the Company requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, the Company does not knowingly distribute personal information regarding minors under the age of 18.

CORRECTIONS AND UPDATES:  If a user wishes to modify or update any information the Company has received, please contact

5. MODIFICATIONS OF THE PRIVACY POLICY:  This Policy may be changed or updated occasionally to meet the requirements of UAE law and regulation. Users are encouraged to frequently visit this Policy in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.